- What is the service fee?
Nexbillpay charges a small service fee to cover payment handling and all processing charges. A service fee will be calculated and disclosed prior to finishing your payment.
- Does North Marshall Utilities keep any part of the service fee?
North Marshall Utilities will NEVER keep any part of the NexBillPay service fee. NexBillPay is a separate entity providing a service for all the customers of North Marshall Utilities.
- How do I get a payment receipt?
After your payment is approved, NexBillPay will email your payment receipt to the email address you provided during the payment process. You can also print your receipt after the transaction is complete.
To begin your quick and easy bill payment you must agree to the following: If your account is delinquent, disconnected, or in the disconnect process, you MUST contact our office BEFORE you make a payment. Services will not automatically be restored or disconnection prevented if payment is made without contacting our office FIRST! North Marshall Utilities : (256) 728-4116 Hours: Monday-Friday 8:00am-4:00pm.
IMPORTANT: North Marshall Utilities is not liable if you receive a disconnect notice and do not call our office before making payment. Your services may be disconnected and will be subject to a reconnection fee. If you are disconnected, your account balance plus a reconnection fee will need to be paid in FULL before services are reconnected. If you are currently disconnected and make an online payment, your utilities WILL NOT be reconnected unless you contact our office to inform us of the payment. North Marshall Utilities allows up to 48 hours after we receive payment to reconnect any services.
BY CLICKING I ACCEPT, YOU ALSO AGREE THAT YOU HAVE READ AND ACCEPT THE NEXBILLPAY TERMS & CONDITIONS